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VAT & Tax Support

FlexPortal now supports VAT and tax calculations across all billing flows.
  • Tax preview - See tax calculations before finalizing orders
  • VAT support - Automatic VAT handling for EU businesses
  • Tax-inclusive pricing - Display prices with or without tax
  • Welcome emails - New customers receive automated welcome emails with billing details
Configure tax settings in Settings → Taxes in your dashboard.
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Enterprise Billing

Comprehensive billing features for enterprise customers.
  • Custom billing cycles - Flexible billing frequencies for large accounts
  • Invoice management - Generate and manage enterprise invoices
  • Currency support - Multi-currency billing setup
  • Overdue payment alerts - Automatic notifications for overdue payments
  • Payment permissions - Role-based access for payment operations
Contact sales for enterprise billing setup.
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Payments & Billing API

Full payments API now available for integration.
  • Payment endpoints - List, get, mark paid, and cancel payments
  • First payment handling - Flexible first payment options
  • Billing API - Programmatic billing management
  • Daily payment metrics - Historical snapshots for payment analytics
View Payments API Documentation
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Order & Subscription Cancellation

New cancellation workflows for orders and subscriptions.
  • Order cancellation - Cancel pending orders before fulfillment
  • Subscription cancellation - End subscriptions with reason tracking
  • Variant protection - Prevent deletion of variants with active subscriptions
  • Cancellation history - Full audit trail of all cancellations
View Cancel Order API | View Cancel Subscription API
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Product Images & Cost Recovery

Visual product management and enhanced profitability tracking.
  • Product images - Upload and manage product photos with drag & drop
  • Variant images - Individual images per variant
  • Image lightbox - Full-screen image viewing
  • Cost recovery dashboard - Track profitability per asset and subscription
  • Breakeven indicators - Color-coded margin and profit metrics
Upload images in the product edit page under Products → Edit.
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Pricing Presets & Customer Management

Streamlined pricing configuration and customer management.
  • Pricing presets - Save and reuse pricing configurations
  • Custom presets - Create tailored pricing for specific use cases
  • Customer management - Full customer list with search and filters
  • Asset details - Enhanced asset information panel with notes
  • Keyboard shortcuts - Cmd/Ctrl+Enter to save notes quickly
Create pricing presets in Settings → Pricing Presets.
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Enhanced Data Tables

Major improvements to data display across the platform.
  • Unified data tables - Consistent table experience everywhere
  • Row selection - Select multiple items for bulk actions
  • Popover details - Quick preview without leaving the list
  • Timeline components - Visual history for subscriptions and orders
  • Status badges - Improved color-coded status indicators
All list views now use the enhanced data table components.
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Dashboard Analytics

New analytics and reporting capabilities.
  • Dashboard API - Programmatic access to key business metrics
  • Usage statistics - Query subscription and payment data
  • Performance optimization - Faster stats queries with improved indexing
  • Upgrade tracking - Track device upgrades with previous subscription links
View API Documentation
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Settings & Feature Management

Reorganized settings for better discoverability.
  • Settings sections - Grouped settings by category
  • Feature toggles - Enable/disable platform features
  • Subscription terminology - “Rentals” now consistently called “Subscriptions”
  • UI consistency - Updated labels and navigation across the platform
Access all settings from the sidebar under Settings.
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Settings Panel

Introducing a comprehensive settings panel to manage your FlexPortal tenant configuration directly from the dashboard.
  • 12 settings sections - General, Localization, Taxes, Features, Subscriptions, Order Forms, Custom Fields, Addresses, Contracts, Asset Workflow, API Keys, and Activity
  • Subscription configuration - Set contract lengths, extension rules, buyout calculations, and early return policies
  • Custom fields - Create and manage custom fields for customers, orders, and subscriptions
  • API key management - Generate and revoke API keys directly from the dashboard
  • Activity log - Track all settings changes with full audit history
Access Settings from the sidebar navigation in your FlexPortal dashboard.
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FlexPortal API

The FlexPortal API is now publicly available, enabling you to build integrations and automate your subscription workflows.Endpoints:
  • Orders - Create subscription orders, list and retrieve order details
  • Subscriptions - Full lifecycle management including buyout, extend, upgrade, replace, and early return
  • Products - Create, update, import via CSV, and manage product variants
  • Customers - List, retrieve, and update customer records
  • Assets - Track physical products with serial numbers
  • Files - Manage documents and generate contracts
  • Exports - Export subscription data for reporting
Features:
  • Bearer token authentication
  • Available in EU, US, and Qatar regions
  • Interactive API playground in docs
View API Reference
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Multi-Region Support

FlexPortal is now available in multiple regions for better performance and data residency.
  • EU Region - api-eu.flexportal.io for European customers
  • US Region - api-us.flexportal.io for North American customers
  • Qatar Region - api-qatar.flexportal.io for Middle East customers
  • Region-specific data - Data stays within your chosen region
Choose your region during onboarding based on your customer base location.