Product Updates

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VAT & Tax Support

• Tax preview - See tax calculations before finalizing orders
• VAT support - Automatic VAT handling for EU businesses
• Tax-inclusive pricing - Display prices with or without tax
• Welcome emails - New customers receive automated welcome emails with billing details

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Enterprise Billing

• Custom billing cycles - Flexible billing frequencies for large accounts
• Invoice management - Generate and manage enterprise invoices
• Currency support - Multi-currency billing setup
• Overdue payment alerts - Automatic notifications for overdue payments
• Payment permissions - Role-based access for payment operations

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Payments & Billing API

• Payment endpoints - List, get, mark paid, and cancel payments
• First payment handling - Flexible first payment options
• Billing API - Programmatic billing management
• Daily payment metrics - Historical snapshots for payment analytics

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Order & Subscription Cancellation

• Order cancellation - Cancel pending orders before fulfillment
• Subscription cancellation - End subscriptions with reason tracking
• Variant protection - Prevent deletion of variants with active subscriptions
• Cancellation history - Full audit trail of all cancellations

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Product Images & Cost Recovery

• Product images - Upload and manage product photos with drag & drop
• Variant images - Individual images per variant
• Image lightbox - Full-screen image viewing
• Cost recovery dashboard - Track profitability per asset and subscription
• Breakeven indicators - Color-coded margin and profit metrics

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Pricing Presets & Customer Management

• Pricing presets - Save and reuse pricing configurations
• Custom presets - Create tailored pricing for specific use cases
• Customer management - Full customer list with search and filters
• Asset details - Enhanced asset information panel with notes
• Keyboard shortcuts - Cmd/Ctrl+Enter to save notes quickly

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Enhanced Data Tables

• Unified data tables - Consistent table experience everywhere
• Row selection - Select multiple items for bulk actions
• Popover details - Quick preview without leaving the list
• Timeline components - Visual history for subscriptions and orders
• Status badges - Improved color-coded status indicators

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Dashboard Analytics

• Dashboard API - Programmatic access to key business metrics
• Usage statistics - Query subscription and payment data
• Performance optimization - Faster stats queries with improved indexing
• Upgrade tracking - Track device upgrades with previous subscription links

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Settings & Feature Management

• Settings sections - Grouped settings by category
• Feature toggles - Enable/disable platform features
• Subscription terminology - “Rentals” now consistently called “Subscriptions”
• UI consistency - Updated labels and navigation across the platform

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Settings Panel

• 12 settings sections - General, Localization, Taxes, Features, Subscriptions, Order Forms, Custom Fields, Addresses, Contracts, Asset Workflow, API Keys, and Activity
• Subscription configuration - Set contract lengths, extension rules, buyout calculations, and early return policies
• Custom fields - Create and manage custom fields for customers, orders, and subscriptions
• API key management - Generate and revoke API keys directly from the dashboard
• Activity log - Track all settings changes with full audit history

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FlexPortal API

• Orders - Create subscription orders, list and retrieve order details
• Subscriptions - Full lifecycle management including buyout, extend, upgrade, replace, and early return
• Products - Create, update, import via CSV, and manage product variants
• Customers - List, retrieve, and update customer records
• Assets - Track physical products with serial numbers
• Files - Manage documents and generate contracts
• Exports - Export subscription data for reporting

• Bearer token authentication
• Available in EU, US, and Qatar regions
• Interactive API playground in docs

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Multi-Region Support

• EU Region - api-eu.flexportal.io for European customers
• US Region - api-us.flexportal.io for North American customers
• Qatar Region - api-qatar.flexportal.io for Middle East customers
• Region-specific data - Data stays within your chosen region