What is FlexPortal?
FlexPortal is the subscription management platform for physical products. Turn your products into subscriptions and build recurring revenue. FlexPortal handles billing, inventory tracking, returns, renewals, swaps and everything in between. You win: Recurring revenue. Higher customer retention. Lower support costs.Who Uses FlexPortal?
Already Selling Products?
Add subscriptions to your business. You’re selling physical products and want to build recurring revenue streams. Keep your storefront and payment provider — FlexPortal connects to your existing tech and enables subscription offerings alongside one-time sales.
Running a Subscription Business?
Scale your operations. You’ve outgrown spreadsheets or your current tools. FlexPortal gives you one solution for billing, asset tracking, returns, renewals, and lifecycle management — with the flexibility to match how your business actually works.
Industries We Support
FlexPortal can power subscription offerings across many industries:Electronics
Phones, tablets, laptops, gaming
Furniture
Home and office furniture
Mobility
Bikes, e-scooters, e-bikes
Baby & Kids
Strollers, car seats, toys
Appliances
Home appliances, kitchen equipment
Medical
Medical devices and equipment
Core Capabilities
| Capability | Description |
|---|---|
| Subscription Management | Create plans, handle renewals, manage contract terms |
| Recurring Billing | Automated payments, invoicing, dunning |
| Asset Tracking | Know which product is with which customer, in what condition |
| End-Term Options | Return, upgrade, swap, or buyout at contract end |
| Multi-Tenant | Separate business units by country or brand |
| White-Label Checkout | Subscriptions under your brand |
| API & Webhooks | Integrate with your existing systems |
How It Works
Order
Customer places an order through FlexPortal checkout, via the API, or manually created in the dashboard.
Activate & Assign
Activate the subscription and assign a serial number to uniquely identify the physical product. Ship to customer.
Subscription Active
Recurring billing runs based on your configured payment frequency. Contract lengths and allowed terms are set in settings.
Contract End
Customer chooses their path: Return the product, buy it out, upgrade to new, or extend.
Works With Your Existing Tech
Keep your storefront and payment provider. FlexPortal connects to what you already use:- Shopify — Capture subscription orders from your store
- Stripe — Automated recurring payments
- Webhooks — Real-time events for custom workflows
- API — Build custom integrations